Shipping Policy

Orders placed are sent via UPS courier. Total shipping time varies for each country and includes the production times of the prints. If the order is placed after 5.00 pm Italian time, it will be processed the following working day.

Below is the complete list where shipments are made and their relative shipping times. If your country is not in the list please contact us at info@gaetanomotisi.com by entering your address, we will check if the shipment is available:

Italy: 9-11 working days;

Europe, Switzerland: 9-11 working days;

United States (US), Canada: 11-13 working days;

South America:11-16 working days;

United Kingdom (UK): 11-13 working days;

Japan: 14-16 working days;

Australia, New Zealand: 13-15 working days;

New Caledonia: 18-20 working days;

United Arab Emirates: 9-11 working days;

India: 11-13 working days;

 

Please note that orders from outside the EU may be subject to import taxes and customs duties.

This costs will be borne by the buyer and are non-refundable.

The recipient is the importer of record and must comply with all laws and regulations of the destination country.

When customs clearance procedures are required, it can cause delays beyond our original shipping times.

If an item is unclaimed and returned to us, we will be in touch regarding shipping it again however the recipient might be charged a new shipping fee depending on circumstances.

 

For any other information on shipments, contact us at info@gaetanomotisi.com.